We're hiring!

Rainbow Lane Host

Location: Rainbow Lane – A Toddler Play Space
Position Type: Part-Time (weekday and weekend shifts available!)

About Us:
Rainbow Lane is a vibrant and welcoming play space designed for toddlers and their families. We pride ourselves on creating a safe, clean, and joyful environment for open play hours and memorable birthday parties. As a small business startup, we’re looking for friendly, reliable, and enthusiastic individuals to join our team and help bring smiles to our guests.

Job Summary:
Rainbow Lane Hosts play a key role in providing exceptional customer service by greeting and checking in guests, maintaining a clean and organized space, and assisting with opening and closing duties. This role is perfect for someone who enjoys working in a family-friendly environment and has a knack for multitasking. 

Key Responsibilities:

• Welcome guests with a warm and friendly attitude, ensuring they feel valued and appreciated.
• Check in guests efficiently, manage payments, and provide necessary information about play policies and safety guidelines.
• Maintain cleanliness and organization throughout the play space, including common areas, restrooms, and play zones.
• Perform opening duties, such as setting up the play space, organizing materials, and ensuring the front desk is ready for operations.
• Perform closing duties, including cleaning, organizing, and securing the facility.
• Address guest inquiries, resolve minor issues, and escalate concerns to management as needed.
• Uphold Rainbow Lane’s standards for safety, cleanliness, and customer satisfaction.

Qualifications:

• Previous customer service experience is a plus but not required.
• Strong interpersonal and communication skills.
• Ability to multitask and remain organized in a dynamic environment.
• Reliable, punctual, and self-motivated.
• Comfortable working with families and young children.
• Ability to lift light to moderate items (up to 25 lbs) and perform light cleaning tasks.

Benefits:

• Flexible part-time hours. 
• Opportunity to work in a fun and positive environment.
• Employee discounts on Rainbow Lane services and events.

How to Apply:
If you’re excited to be part of the Rainbow Lane team, please send your resume and a brief introduction to [email protected], or reach out with the form below. We’re looking forward to meeting you and creating magic together!